BPM Certification

BPM (Business Process Management) adalah sebuah sistem yang digunakan untuk mengotomasi proses atau aktivitas-aktivitas yang terangkai untuk mencapai sebuah tujuan tertentu dari sebuah organisasi. Mengatur proses bisnis dalam sebuah perusahaan adalah sebuah seni yang perlu diterjemahkan dalam analisa kualitatif maupun kuantitatif.

Banyak organisasi profesional maupun akademis mengeluarkan sertifikasi yang dapat digunakan sebagai acuan dalam mengajar atau bekerja di area BPM. Berikut adalah sajian dari sertifikasi yang telah beredar di kalangan international.

OMG (Object Management Group)
- OCEB Certified Professional, Fundamental
- OCEB Certified Professional, Business Intermediate
- OCEB Certified Professional, Business Advanced

Technical
- OCEB Certified Professional, Fundamental
- OCEB Certified Professional, Technical Intermediate
- OCEB Certified Professional, Technical Advanced

ABPMP
BPM CBok Certified Business Process Professional

International Process and Performance Institute
IPAPI CEM Method
- IPAPI Certified Practitioner+
- IPAPI Certified Process Professional
- IPAPI Certified Process Manager
- IPAPI Certified Process Director
- IPAPI Certified Process Expert

BPM Council
BPM Council Certified

IBM (IBM WebSphere Business Modeler Advanced)
IBM Certified Business Process Analyst - WebSphere Business Modeler Advanced

IBM (Rational System Architect)
IBM Certified Solution Designer - Rational System Architect: BPMN Emphasis

IBM (ex Lombardi Software)
AuraPortal BPM Suite
- AuraPortal Certified Consultant
- Auraportal Certified Senior Consultant

Bizagi
Bizagi BPM Suite
BizAgi Specialist

webMethods
BPM Suite webMethods
Certified BPMS Developer

Ultimus
Ultimus Adaptive BPM Suite
Ultimus Certified BPM Professional

IDS Scheer
ARIS
- Certified ARIS Professional, Business Designer
- Certified ARIS Professional, Business Architect

Semoga informasi ini berguna bagi para peneliti di area BPM.

Postdoctoral Position on Business Process Management in Logistics

Postdoctoral Position on Business Process Management in Logistics

We are looking for a post-doctoral fellow interested in working on Logistic Process Management supported by Brain Korea 21 (BK21) project at Pusan National University (PNU). This program was established by Korean Government to assist promising and highly qualified young researchers wishing to conduct research in South Korea. It aims at providing opportunities for such researchers to conduct cooperative research with leading research groups in universities and other Korean institutions. Such collaboration will advance scientific research.

Any of candidates with Phd degree in Industrial Engineering, Computer Science or Management Information System is encouraged to have research opportunity in Business & Service Computing Laboratory, Industrial Engineering Department, PNU.

Research Topics of the group:
- Business Process Management
- Logistic Information System
- Service Oriented Architecture
- Context Aware Logistic Process Management
- RFID Workflow
- Complex Event Handling
- Process-based B2B Integration
- XML and webservice


Eligibility/Requirement
PhD in Industrial Engineering, Computer Science, or related majors
Excellent English Skill.
Excellent Skill of computer programming language (Java) and database (Oracle).
OO System Analysis and Design

Scholarship
Duration: 12months starting April 2009 (Based on the research progress, the duration may be extended)
Salary: 24,000,000 Korean Won/year (current exchange rate is about 1,300 Won/USD).

Brief Introduction about Pusan National University
Pusan National University was founded in May 1946 with two faculties, the Faculty of Humanities and the Faculty of Fisheries. Since then, it has grown into a major educational and research institution and today enjoys its reputation as one of top universities in Korea.
The University is now comprised of fifteen colleges, one independent division, one general graduate school, four professional graduate schools and five special graduate schools, and contributes to the development of the nation by producing prominent experts and talented leaders.
As March 2007 graduates of PNU totaled 123.397 bachelor’s degree holders, 26,748 master’s degree holders, and 4,838 doctoral scholars. Many of them are playing central roles as community, national and world leaders.

Introduction to Busan, South Korea
Busan, a bustling city of approximately 3.7 million residents, is located on the southeastern tip of the Korean peninsula. The size of Busan is 765.10km² which is 0.8% of the whole land of the Korean Peninsula. The natural environment of Busan is a perfect example of harmony between mountains, rivers and sea. Its geography includes a coastline with superb beaches and scenic cliffs, mountains which provide excellent hiking and extraordinary views, and hot springs scattered throughout the city. Busan enjoys four distinct seasons and a temperate climate that never gets too hot or too cold.Busan is the second largest city in Korea. Its deep harbor and gentle tides have allowed it to grow into the largest container handling port in the country and the fifth largest in the world. In the coming years, capacity is set to grow further with the opening of the New Port. The city's natural endowments and rich history have resulted in Busan's increasing reputation as a world class city of tourism and culture, and it is also becoming renowned as an international convention destination.

Dateline
Applicants are invited to send a detailed resume including name, address, and contact information to us.
Please include your curriculum vitae, a list of publications.
The deadline of the application is 15 February 2009

Email :
Dr. Hyerim Bae, hrbae@pusan.ac.kr
Associate Professor, Industrial Engineering Department, Pusan National University
Tel. +82-51-510-2733
Admin : Mr. Bernardo, bernardo@pusan.ac.kr

Sistem berbasis Event (1)

"Event" atau kejadian dapat didefinisikan sebagai sebuah kejadian. Namun, "event" juga dapat digambarkan sebagai sebuah kejadian dalam sistem komputerisasi. Ada peluang untuk mengkategorikan definisi event ke dalam dua terminologi : (1). event (2). event object. Karena sulit membedakan keduanya, maka David Luckham menggunakan kata "event" untuk mewakili sebuah kejadian, baik dalam proses atau obyek.

Contoh sebuah "event" :
- transaksi finansial
- pesawat lepas landas
- sensor untuk membaca sebuah barcode
- perpindahan status dari sebuah data di database
- menekan sebuah tombol
- kejadian alami seperti gempa bumi
- kejadian sosial atau sejarah, seperti revolusi Rusia, perang Waterloo

"Event object" dapat didefinisikan sebagai sebuah obyek yang merepresentasikan, menuliskan dan menyimpan sebuah kejadian untuk kepentingan proses komputerisasi.
contoh sebuah "event object"
- order pembelian (menyimpan record aktivitas pembelian)
- konfirmasi email setelah melakukan reservasi pembelian tiket pesawat
- pesan yang merupakan laporan pembacaan reader RFID
- dokumen klaim asuransi kesehatan

"Virtual event" adalah sebuah kejadian yang tidak terjadi di dunia real, tetapi muncul untuk menstimulasi kejadian di dunia real. Atau, "virtual event" dapat dikatakan sebagai model atau simulasi kejadian real.
Contoh :
- kejadian yang diprediksi dari hasil simulasi prakiraan cuaca
- kejadian hasil model dari sebuah permainan perang
- kejadian dari sebuah Virtual Reality.

Saya akan menjelaskan tentang event lebih detail di penulisan blog berikutnya.

Fokus pada proses - masa depan ada disana

Rekayasa Ulang Perusahaan (Reengineering The Corporation)

Tak satu pun perusahaan di Amerika yang manajemennya tidak mengatakan, paling tidak untuk konsumsi publik, bahwa mereka butuh suatu organisasi yang cukup fleksibel untuk menyesuaikan diri dengan cepat terhadap perubahan kondisi-kondisi pasar, berani bersaing dengan harga pesaing, inovatif dalam menjaga produk-produk dan servisnya dengan teknologi terbaru, dan cukup handal dalam memberikan kualitas dan servis pelanggan yang maksimum.
Maka, jika manajemen-manajemen menginginkan perusahaan perusahaan yang ramping, gesit, fleksibel, responsif, kompetitif, inovatif, efisien ,mengutamakan konsumen, dan menguntungkan, mengapa begitu banyak perusahaan Amerika yang gemuk, lamban, kaku, melempem, tidak kompetitif, tidak kreatif, tidak efisien, meremehkan kebutuhan pelanggan dan tidak menguntungkan?

jawabannya terletak pada bagaimana perusahaan-perusahaan ini menjalankan tugas mereka dan mengapa mereka melakukannya seperti itu. Beberapa contoh berikut mengilustrasikan hal-hal yang menyebabkan kinerja perusahaan sering jauh berbeda dari hasil-hasil yang diharapkan para pimpinan mereka. Sebuah pabrik yang pernah kami kunjungi, seperti banyak perusahaan lain, menentukan sebuah sasaran untuk memenuhi pesanan-pesanan pelanggan dengan cepat, tetapi sasaran ini ternyata sulit dipahami. Seperti kebanyakan perusahaan dalam industrinya, perusahaan ini menggunakan sistem distribusi bertingkat banyak. Yaitu, pabrik mengirimkan barang-barang jadi ke sebuah gudang pusat, Pusat Distribusi Sentral (CDC-Central Distribution Center). Kemudian CDC mengirim produk-produk tersebut ke Pusat-pusat Distribusi Regional (RDC-Regional Distribution Center), gudang-gudang yang lebih kecil yang menerima dan memenuhi pesanan-pesanan pelanggan. Salah satu dariRDC-RDC ini mengurusi daerah di mana CDC berada. Kenyataannya, keduanya menempati bangunan yang sama.

Kadang dan tidak dapat dielakan RDC tidak mempunyai barang-barang Yang diperlukan untuk memenuhi pesanan pelanggan. Meskipun demikian, RDC khusus ini dapat mengambil produk-produk yang tidak tersedia itu dengan cepat dari CDC yang berlokasi di seberang gedung, tetapi bukan itu yang mereka lakukan. Itulah mengapa meski untuk pesanan yangmendesak/kilat, prosesnya memakan waktu sebelas hari: satu hari untuk memberi tahu CDC barang-barang apa yang dibutuhkan RDC, lima hari diperlukan CDC untuk memeriksa, memuat dan mengirimkan pesanan; dan lima hari diperlukan RDC untuk menerima secara resmi dan mengatur barang-barang tersebut dan kemudian mengangkut dan mengemas pesanan-pesanan tersebut. Salah satu alasan mengapa proses ini begitu lama adalah bahwa RDC-RDCdinilai dengan jumlah waktu yang mereka perlukan untuk merespons pesanan-pesanan pelanggan, sedangkan CDC tidak.

Kinerja mereka dinilai berdasarkan faktor-faktor lain: biaya persediaan, siklus persediaan, dan biaya tenaga kerja. Tergesa-gesa memenuhi banjir pesanan RDC-RDC akan merugikan angka kinerja CDC itu sendiri. Akibatnya, RDC bahkan tidak berusaha untukmendapatkan barang-barang yang harus segera tersedia dari CDC yang berlokasi di dekatnya. Malahan, ia meminta kiriman barang lewat udara dari RDC lain. Biayanya? Rekening pengangkutan udara saja mencapai jutaan dolar pertahun; tiap RDC mempunyai sebuah unit yang tidak melakukan apa-apa selain bekerjasama dengan RDC-RDC lain mencari barang-barang; dan barang-barang yang sama lebih sering dipindah dan diserahterimakan daripada yang seharusnya. RDC-RDC dan CDC semuanya melaksanakan tugas, tetapi secara keseluruhan sistem tersebut tidak berhasil. Contoh kasus diatas mengilhami sebagian besar perusahaan-perusahaan Amerika untuk me-reengineering perusahaannya dalam mengejar ketertinggalannya dari perusahaan-perusahaan Jepang.

Sumber : Rekayasa Ulang Perusahaan (Reengineering The Corporation)Michael Hammer & James Champy

Workflow Management System (1)

I think a workflow management system should be implemented among enterprises to obtain automation in the work. Many people tries to ask the features and functionality a Workflow Management System in the real system. Well, what a great subject for my next post. So let's try to figure out when an application is a Workflow Management System and when it is not.

What is Workflow?
Workflow can be described simply as the movement of documents and tasks through a business process. Workflow can be a sequential progression of work activities or a complex set of processes each taking place concurrently, eventually impacting each other according to a set of rules, routes, and roles.A number of process-modeling techniques are available to define the detailed routing and processing requirements of a typical workflow. An example of one such method is the Decision-chain process model. This technique uses milestones and decision points to map out the process. An other method is the Event-flow process model which depicts the process as a chain of manual and automatic events and allows for the inclusion of considerable detail.

Workflow Management Systems
Workflow Management Systems allow organizations to define and control the various activities associated with a business process. In addition, many management systems also allow a business the opportunity to measure and analyze the execution of the process so that continuous improvements can be made. Such improvements may be short-term (e.g., reallocation of tasks to better balance the workload at any point in time) or long-term (e.g., redefining portions of the workflow process to avoid bottlenecks in the future). Most workflow systems also integrate with other systems used by the organization: document management systems, databases, e-mail, office automation products, Geographic Information Systems, production applications, etc. This integration provides structure to a process which employs a number of otherwise independent systems. It can also provide a method (such as a project folder) for organizing documents from diverse sources.

Typical Features
Listed below are some typical features associated with many Workflow Management Systems. If anyone of you think the list is not complete or some features do not belong to a Workflow Management System, please let me know.
1. Process Definition Tool: A graphical or textual tool for defining the business process. Each activity within the process is associated with a person or a computer application. Rules are created to determine how the activities progress across the workflow and which controls are in place to govern each activity. Some workflow systems allow dynamic changes to the business process by selected people with administrative clearance.

2. Simulation, Prototyping and Piloting: Some systems allow workflow simulation or create prototype and/or pilot versions of a particular workflow so that it can be tried and tested on a limited basis before it goes into production.
Task Initiation & Control: The business process defined above is initiated and the appropriate human and IT resources are scheduled and/or engaged to complete each activity as the process progresses.

3. Rules Based Decision Making: Rules are created for each step to determine how workflow-related data is to be processed, routed, tracked, and controlled. As an example, one rule might generate email notifications when a condition has been met. Another rule might implement conditional routing of documents and tasks based on the content of fields. Still another might invoke a particular application to view data.

4. Document Routing: In simple systems, this might be accomplished by passing a file or folder from one recipient to another (e.g., an email attachment). In more sophisticated systems, it would be accomplished by checking the documents in an out of a central repository. Both systems might allow for redlining of the documents so that each person in the process can add their own comments without affecting the original document.
Invocation of Applications to View and Manipulate Data: Word-processors, spreadsheets, GIS systems, production applications, etc. can be invoked to allow workers to create, update, and view data and documents.

5. Worklists: These allow each worker to quickly identify their current tasks along with such things as due date, goal date, priority, etc. In some systems, anticipated workload can be displayed as well. These systems analyze where jobs are in the workflow and how long each step should take, and then estimate when various tasks will reach an individual’s desk.

6. Task Automation: Computerized tasks can be automatically invoked. This might include such things as letter writing, email notices, or execution of production applications. Task automation often requires customization of the basic workflow product.

7. Event Notification: Staff and/or managers can be notified when certain milestones occur, when workload increases, etc.

8. Distribution (Routing) Lists for Messages/Mail: Distribution lists can be created for sending ad-hoc messages among the staff.

9. Process Monitoring: The system can provide valuable information on current workload, future workload, bottlenecks (current or potential), turn-around time, missed deadlines, etc.
Access to Information over the World Wide Web: Some systems provide Web interfacing modules in order to provide workflow information to remote customers, suppliers, collaborators, or staff.

10. Tracking and Logging of Activities: Information about each step can be logged. This might include such things as start and completion times, person(s) assigned to the task, and key status fields. This information might later be used to analyze the process or to provide evidence that certain tasks were in fact completed.

11. Administration and Security: A number of functions are usually provided to identify the participants and their respective privileges as well as to administer routines associated with any application (e.g., file back-ups, archiving of logs).

I think the list above captures more or less all features which are associated with Workflow Management Systems nowadays. The discussion topic could have relation with Business Process Management System, as the development of Business Process Reengineering in the era 90's. Hope it can give more ideas to your enterprise.

references : An Introduction to Workflow Management System, Center for Technology in Gevernment University at Albany / SUNY

resource-based outsourcing

2008 has come. The industrial world trends have move toward outsourcing. The biggest issue as cited from Supply Chain Daily.com is that oursourcing will be the trend of 2008.

The outsourcing process usually takes place as a process outsourcing. Manufacturers outsource their product to speed up the lead time and save some cost toward excessing the production capacity. However, this kind of outsourcing is the common model recently.

There is no limitation among the world. The Information Technology (IT) give a huge advantage to bridge the gap between each location, due to distances and time problem. In the next period, not only process which can be outsourced, but also resources that can be shared among industry, country and other organization.

Resource-based outsourcing is adapted from the process-based outsourcing. The head-hunter organization may think that employee turn-over is getting growth for the economic reason. But, the trends toward migrating from one organization to another organization is changing to the word "outsourcing" itself. People, or other resources, don't have to move to other organization. They can have such kind of authentication and authorization to do some task to help the growth of other organization. The reward will be based on the result of the resources contribution.

Such of mechanism in BPM (Business Process Management) called resource management has developed some controls toward this idea. The access control in distributed environment will be the basic idea to implement the resource-based outsourcing. Nowadays, I am doing research about RBAC (Role Based Access Control) which is an approach toward the security issue in the BPM system.

Therefore, prepare yourself to be a globalized person. You don't need to move to other country to get a better salary. Ability, credibility and competence are some of the key issues for getting the job of the resource-based outsourcing from your place where you are now.

Business Process Management

Let me introduce the concept of Business Process Management. It stands from three words, business, process and management. The word business relates with economic, efficiency or other activity that gain some profits. Process wants to explain that an activity contains a single step of task toward a goal, completion of a process. And, as you already know, management means designing, managing, controlling and evaluating the whole system related with the business process.

I hope I can write more about BPM after some time.....